Training and support

Training and support in our company: comprehensive services to improve efficiency and customer satisfaction

Relying on our experience and expertise in the field of medical equipment, our company always attaches great importance to providing comprehensive and up-to-date training and support services for our customers. These services are provided with the aim of increasing the knowledge and skills of medical personnel and ensuring the optimal performance of the equipment. In this article, we will describe the training and support services of our company.

Educational services of our companyIn our company, we believe that continuous and up-to-date training is the key to optimal use of medical equipment. To this end, our training services include the following:

  1. Specialized training courses
    • Face-to-face courses: Holding face-to-face classes with the presence of experts and experienced experts to teach specialized and applied topics.
    • Online courses: Providing online training courses for easier access to educational content at any time and place.
  2. Practical workshops
    • workshops: Holding practical workshops to teach how to use medical equipment correctly and implement various processes.
    • Practical exercises: Providing opportunities for practical exercises and troubleshooting under the supervision of experienced trainers.
  3. Educational materials and resources
    • Educational books and pamphlets: Providing comprehensive educational books and pamphlets that cover all topics related to medical equipment.
    • Educational videos: Preparation of training videos that explain step by step how to use and maintain the equipment.

Our company’s support services Technical and professional support is an integral part of our service that helps customers use their medical equipment with complete confidence. Our support services include the following:

  1. technical support 24/7
    • Telephone and online support: Providing telephone and online support 24 hours a day, 7 days a week to answer questions and solve customer problems.
    • Face-to-face support: Dispatch of technical experts to customers’ place to check and solve equipment problems.
  2. Periodic maintenance and repairs
    • Preventive maintenance programs: Designing and implementing preventive maintenance programs to reduce breakdowns and increase the useful life of equipment.
    • Fast and efficient repairs: Providing fast and efficient repair services by an experienced technical team and using original spare parts.

Benefits of using our company’s training and support services

  • Increasing knowledge and skills: Our training courses help medical personnel to keep their skills and knowledge up to date and perform at their best.
  • Reduce breakdowns and costs: With regular maintenance and repairs, sudden breakdowns are reduced and additional repair costs are minimized.
  • Increase customer satisfaction: By providing 24/7 technical support and fast and efficient services, customer satisfaction increases dramatically.
خرید پاراوان و ترالی